To the people we support
We will:

✓ Listen to what you want and how you want to be supported
✓ Believe in you and be positive about you
✓ Listen to and act on any complaint
✓ Support you to keep in contact with the people who are important to you like your family
✓ Give you support but not influence your choices
✓ Respect the way you want to live your life
✓ Help you choose where you want to live and do with your life

For family members and important people to the person
We will:
✓ Always make you feel welcome
✓ Involve you in any team that supports your family member
✓ Work with you as part of a good service
✓ We know at times your family member may feel distressed or overwhelmed, we wont Stop believing in your relatives right to live in their own home

For professionals
We will:
✓ Provide a skilled workforce
✓ Be person centred in our support
✓ To keep improving our support to the people in our care.
✓ Respect and support each persons right to enjoy their citizenship and right to live that way